Known Issues
Windows Vista only, Canvastic will not launch until you allow it
to run as "an administrator."
Work-around: Find the actual program inside the Canvastic
folder. Right click and choose Properties. Choose the Compatibility
tab. Check the "run program as an administrator" checkbox.
Choose "Allow" when the system questions you on whether
you really want to run the program. Canvastic does not do anything
bad. It just writes some data to a temporary folder when running.
Note: some users have reported that after following these directions
and then reversing them, it runs just fine without being "an
administrator." Let us know your results: support@canvastic.com
Filling the entire canvas with the Fill tool then using the Undo
command can leave a small line of the fill color at the bottom and/or
right of the canvas.
Work-around: Use the eraser tool to remove the small line.
Some gif graphic files don't display correctly, get inserted correctly
or even show up in the Art folder.
Work-around: Use jpeg's, png's instead.
If you copy from the bottom area of a document that is in a portrait
format and paste into a document with a landscape format you cannot
see the pasted object. It is "below" the edge of the document.
A similar problem would occur if you copied from the far right side
of a landscape document and pasted into a portrait document. In
both cases, Canvastic is placing the pasted object the same number
of pixels from the upper left hand corner.
Work-around: Directly after pasting hold down the arrow
key that will move the object into view until it appears.
In Windows only, double clicking a Canvastic document(s) will launch
the program but not open the selected file and may give an error
message.
Work-around: Use the Open command from the File menu or
drag and drop the document onto the Canvastic application.
Menu items can become "grayed out" or unusable.
Work-around: Click anywhere on the Canvastic document.
The maximize window button is missing.
Work-around: Use the size control in the lower right corner
of the window to change the window size.
Words that are heavily formatted in Word Processing objects can
have a line break at the formatting change rather than at the end
of the word.
Work-around: Adjust the size of the Word Processing object
slightly to allow the word to stay on one line.
Large amounts of clip art in the Art folder may affect performance
right after launching the program.
Work-around: Use tools other than the clip art tool for
the first minute. Relax.
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